Privacy Policy for Elite Air Duct
Last Updated: October 16, 2025
Elite Air Duct (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to ensure it is protected.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information primarily to provide and improve our air duct and HVAC cleaning services.
A. Information You Provide Directly
We collect personal identification information when you voluntarily submit it to us, such as when you:
Request a Quote or Consultation: Name, email address, phone number (+16562467979), and service address.
Schedule a Service: Payment information (which is processed securely by third-party services, not stored by us), preferred appointment times, and service notes.
Contact Us: Information included in any correspondence (e.g., email or chat messages).
B. Usage Data
We automatically collect information that your browser sends whenever you visit our website. This usage data may include:
Your computer’s Internet Protocol (IP) address.
Browser type and version.
The pages of our website you visit, the time and date of your visit, and the time spent on those pages.
Referring website addresses and other diagnostics.
2. How We Use Your Information
We use the collected data for various purposes:
To Provide Services: To schedule, confirm, and perform air duct, dryer vent, or HVAC cleaning services at your location.
Customer Communication: To respond to inquiries, send service reminders, and provide quotes.
Improvement: To monitor the usage of our website and services to identify areas for improvement.
Marketing: To send promotional materials or special offers related to Elite Air Duct services, where permitted by law and based on your preferences.
3. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share information with third parties only in the following circumstances:
Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, scheduling software, email delivery). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Data
The security of your data is important to us. We implement reasonable and appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access: The right to request copies of your personal data.
The right to rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: The right to request that we erase your personal data under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We advise you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Phone: +16562467979